Students who reside in a State Authorization Reciprocity Agreement (SARA) state who have a complaint about MBU need to go through the institution's grievance policy.
Students not satisfied with the outcome of MBU's grievance process involving specific allegations of fraudulent activity, including the provision of false or misleading information, may subsequently submit a complaint to the State Council for Higher Education for Virginia (SCHEV) for final resolution.
Examples of types of student complaints that may be brought to a SARA portal entity include, but are not limited to, complaints regarding accuracy of job placement data, tuition or fee information, accreditation, whether a program meets licensure requirements, or course transfer information. Grade appeals and student conduct appeals are not allowed under SARA.
State Council of Higher Education for Virginia
101 N 14th St, 9th Floor
Richmond, VA 23219